Leadership
Whether you are a supervisor, team leader, middle or senior manager, our courses will inspire you to be a great leader and people manager.
Adecco is focused on the future of work
With the support of the R&D of the Adecco Group, we have designed and curated our courses in line with the needs and demands of the local players in an international marketplace. Our courses are grouped into 3 programmes; Leadership, Innovation in HR, and Workshops.
Innovation in HR
Learn the skills you need to advance your career and remain relevant in the ever-changing digital HR landscape.
Workshops by Adecco
Short and timely workshops addressing the HR related concerns of every organization using Lean Six Sigma or best-known industry practices.
Innovation in HR
Learn the skills you need to advance your career and remain relevant in the ever-changing digital HR landscape.
Certificate programs
CP01: Learning and Development Online Certificate Program
Equipping employees with the right skills and knowledge has always been important, but it is crucial in today’s competitive business environment. This online certification takes you from building a targeted L&D strategy to putting it into practice by building the learning culture and landscape within your organization. In this process, you will identify key learning needs, analyze skills gaps, and use learning analytics to evaluate the effectiveness of learning interventions and avoid wasting the L&D budget. Lastly, you will immerse yourself in coaching and learn the skills to set up managerial coaching programs.
Learning Objectives
- Design and implement an HRD strategy that aligns with the overall business strategy and works as catalyst for talent management
- Help your organization dodge disruption by pinpointing crucial skill gaps and providing effective learning interventions.
- Learn how to implement coaching in your organization to support behavioral change.
- Measure the impact and effectiveness of learning interventions using learning analytics.
Target Audience
This course is for L&D and Talent professionals who want to take a more strategic and data-driven approach to Learning & Development. The combination of scientific frameworks and practical lessons will help you identify development opportunities and implement effective interventions.
CP02: HR Metrics and Dashboarding Online Certificate Program
Drive fact-based HR decisions by mastering powerful reporting skills and getting the metrics right. As an HR Reporting Specialist, you’ll have a comprehensive skill set that covers the entire reporting process, from implementing essential HR metrics to automating reporting in compelling and intuitive HR dashboards.
Learning Objectives
- Learn to create and implement HR metrics that are perfectly aligned with your organization’s strategy
- Learn to communicate data effectively by creating compelling reports and using storytelling techniques.
- Develop the skills to analyze HR data in Excel and build intuitive dashboards using Power BI or Tableau.
- Apply the basics of strategic workforce planning (SWP) and build reports on succession and scenario planning.
Target Audience
This course is for HR professionals who want to get more out of their HR data. You will get practical experience by working on real data sets with popular analytics tools, and learn how to build self-service dashboards and reports that turn data into visually intuitive insights.
CP03: People Analytics Online Certificate Program
Start using data to drive better, fact-based, people-decisions that ultimately benefit both the organization and its employees. As a People Analytics Specialist, you have a full analytics skillset that will enable you to drive data-driven decision-making throughout HR.
Learning Objectives
- Interpret data-driven insights by mastering core statistical concepts and analyses, and learn how to perform them in R or SPSS.
- Design and implement metrics that grant insight into the efficiency and impact of the workforce and the HR department itself.
- Import, clean, and analyze data to easily build self-service dashboards using Microsoft Excel and Power BI.
- Develop a detailed plan for implementing data-driven HR practices and embedding a data-driven culture.
Target Audience
This course is for human resources professionals with analytics ambitions. To finally get HR a seat at the table, you need to speak the language of the business: data. After completing this program, you will be able to use data to add value and generate powerful insights.
CP04: HR Business Partner 2.0 Online Certificate Program
HRBPs are at the frontline of the business, fulfilling the key role of integrating business strategy with people management practices. This role is rapidly shifting to a more strategic level, where business acumen is as important as HR knowledge. The HR Business Partner Certificate Program is designed to help human resources professionals prepare to become a trulystrategic partner to the business, by acquiring essential skills, ranging from consulting and data literacy, to employee experience and business acumen
Learning Objectives
- Boost your business acumen by understanding how you can add value to the business and identify strategic challenges.
- Learn essential skills such as consulting, networking & communication, basic finance, and storytelling & presenting.
- Develop data literacy skills and learn to use data to drive fact-based people decisions.
- Learn to apply employee experience techniques to improve interactions between the business and HR.
Target Audience
This online training is for Human Resources Professionals (not just BPs) whose role requires them to be a partner of the business. If that is the case, this course will help you become even more successful in your job by giving you the skills, insights, and influence to drive business value and decision-making processes.
CP05: Digital HR Online Certificate Program
Unlock HR’s strategic potential with the smart use of the latest technology. There are more options than ever before to improve processes, measure performance, and take the employee experience to the next level. But if it was that easy, everyone would be doing it. The Digital HR Certificate Program equips you with the skills and knowledge you need to create an effective digital HR strategy. You will understand the context for HR’s current digital transformation, how to select tools that will help your organization and employees thrive, and how to successfully implement these tools.
Learning Objectives
- Develop a detailed strategy and blueprint for the implementation and transformation process.
- Select and implement solutions that solve problems and add value to your organization.
- Align HR technology with the business by creating a digital agenda driven by business imperatives.
- Design effective and unique digital employee experiences by applying the design thinking methodology.
Target Audience
This course is for HR professionals who want to be a driving force in the digital transformation of HR. Digital transformation and continuous innovation require a combination of strategic insight and digital savvy, both of which you will have in abundance after completing this online training
CP06: Talent Acquisition Online Certificate Program
Attracting the right talent to the right positions is one of today’s top challenges for companies. With rapid advancements in technology and the ongoing war-for-talent, today’s recruiters require a totally new skill set. Advance your career through this certification program by developing a comprehensive skill set that you need to become a successful recruiter and create end-to-end candidate-centric recruitment funnels that are perfectly aligned with the company’s culture and strategy.
Learning Objectives
- Use marketing techniques to establish a unique employer value proposition and establish an influential employer brand.
- Put your candidates at the heart of the recruitment process by creating a seamless candidate experience.
- Leverage data and analytics to make smarter recruitment decisions and continuously optimize your funnel.
Target Audience
This online training is the perfect fit for corporate recruiters or aspiring recruiters who are looking to use technology and data to their advantage and ultimately help their company develop a unique competitive edge by winning the war for talent.
Individual courses
IC01: Strategic HR Metrics
Data-driven HR can only be effective if it’s based on the right human resources metrics. HR metrics help determine the efficiency and impact of the workforce and the HR department itself.
This online training also teaches you how to develop, implement, and align them with your organizational strategy. Because of its practical approach, you will be able to immediately apply your new skills and help HR make an impact in your organization.
IC02: HR Analytics Leader
As an HR Analytics Leader, you head the implementation of data-driven HR practices throughout your organization by becoming the link between HR and the business.
Through analyzing the impact of people-related decisions, you help business leaders identify which levers they need to pull in order to boost business performance – a unique skill that will benefit both your organization and your career!
IC03: Building a People Analytics Strategy
Defining, creating and executing an HR Analytics strategy can be extremely challenging. In this online HR course, you will learn how to do exactly that, paving the way for improved business outcomes.
This online training will empower you to become a People Analytics frontrunner. With your new knowledge and skills, you will be able to create a people analytics strategy from scratch and implement it within your organization, enabling the company to capitalize on the opportunities afforded by data-driven HR.
IC04: Digital HR Strategy
Learn to think strategically about leveraging technology to create value for the business. This course teaches you to create a digital HR strategy, manage stakeholders, and start implementing it.
IC05: Digital HR Transformation
Digital technology has the potential to massively boost the efficiency and quality of HR services. But simply adopting enabling technologies is not enough. Existing HR processes need to be transformed to become digital, automated, and data-driven.
In this online HR training, you will learn the skills to make the digital transformation of HR a reality. You will build your digital HR toolkit, develop a roadmap, and learn from case studies to help you reimagine existing HR processes in the context of digital transformation.
IC06: Future of Work
Fast-moving trends are changing the world of work around us. Learn about these trends and their implications.
More importantly, you will learn how to leverage these trends for HR.
IC07: HR Analytics for HR Business Partners
As an HR Business Partner, you are in a unique position to use data to make your work easier and more strategically impactful. Data is a powerful tool to drive and substantiate your work as a BP.
This course is designed to equip you with the skills to use HR data, reports, and metrics in your daily work activities and drive better people-related decisions. We all know that ‘the business’ prefers to talk data, and with this course, you will be able to speak that same language.
Workshops by Adecco
Our workshops address the common HR related challenges that most organizations face in today’s business environment. These workshops are facilitated by industry-experts with proven experience in creating and implementing programs to improve business operations.
Our trainers are adept at building recruiting, selection and retention business strategies, perform organizational diagnostics and provide recommendations for improvement.
W01: AML/CFT - A high-level workshop
The Government of Mauritius strengthened its framework against money laundering and the financing of terrorism by passing the Anti-Money Laundering and Combatting the Financing of Terrorism (Miscellaneous Provisions) Act 2020, which amended 19 existing pieces of legislation.
As part of the legal obligation of financial institutions to provide ongoing training to their directors, officers and employees concerning the matter, stay up-to-date and in good standing with our AML/CFT – A high-level workshop. The workshop aims to provide to the participants:
- A general overview of the AML/CFT legislative and regulatory requirements
- Guidance in the identification of money laundering and terrorist financing risks
- Management of these risks pertaining to money laundering and terrorist financing.
W02: Reinforcing your AML/CFT framework
Directors and officers of Financial Institutions require a firm understanding of what goes into detecting, preventing, and reporting money laundering and financial crimes. This 6-hour workshop has been developed for those professionals so they are adequately trained to perform their obligation in respect of the AML/CFT requirements.
Objectives:
- Understand the AML/CFT legislative and regulatory requirement
- Learn how to identify money laundering and terrorist financing risks
- Manage risks pertaining to money laundering and terrorist financing
- Avoid failing on your legal obligations
- Draw an action plan to reinforce your AML/CFT framework
W03: Driving up employee engagement
In today’s highly competitive business environment, companies and leaders need a roadmap to help them boost employee engagement levels. Despite high investment in employee engagement, engagement scores have never been lower.
This is explained by the fact that many employers are going the wrong way. Outdated work practices are maintained while spending heavily on special perks with the hope it will make the employees happy.
This workshop aims to help leaders implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity.
Objectives:
- Recognize engagement as HR metric impacting on overall business
- Align with the business and its goals
- Understand what engaged work and leadership look like
- Identify how people become disengaged
- Action steps to promote and advocate for workplace engagement
W04: Emotional Intelligence – fostering resilience and agility
The key to resilience and agility is the climate created by leaders of an organization. To create the right environment for innovation to flourish, leaders need to develop emotional intelligence (EI). Exceptional leaders appear to be those who have greater levels of self-awareness and who are not only able to manage themselves but also to understand and work effectively with others.
Objectives:
- Understand the EI model and its core competencies
- Discover the benefits of EI to the leader, the team and the organization
- Identify strategies and opportunities to apply EI in their leadership role
- Learn how EI fosters resilience and agility of the workforce
W05: Employee experience – unlocking business value
This module will enable participants to consider employee experience (EX) as equally important if not more importantly than customer experience. We will sensitise participants on the fact that only great and unique employee experience can drive excellent customer experience.
Whether you are leading a team of managers, or are stepping into a management role, you will discover how you can drive change through your EX strategy, and successfully unlock business value through implementing EX processes.
Objectives:
- Understand and define Employee Experience
- Differentiate between EX and other HR solutions
- Recognize what makes EX a challenge today
- Identify the 3 essential elements of the EX-design
- Create experiences from the employees’ standpoint
- Drive change through Leadership and unlock business value
W06: Driving successful change
This course introduces managers to a range of change management practices, techniques and tools that ensure your change is successful. It will provide you with the opportunity to explore your own change situations, and also practice using a selection of practical change tools and techniques specifically designed to support your implementation of strategic change within your organization.
Objectives:
- Identify the types of change that occur in organizations
- Identify the main components that are involved in planning change
- Appreciate the range of issues and complexities involved in change management
- Understand the main responsibilities when leading staff through periods of change
- Recognize the main barriers to change and establish how change can impact managers and staff
- Create strategies for overcoming resistance to change
- Engage others to build their commitment to the required change
- Use a series of tools and techniques to analyze, introduce and monitor change
W07: Boosting recruitment via social Media
With over 800,000 Facebook accounts and 270,000 LinkedIn users in Mauritius, it makes business sense for organizations to incorporate social media into their recruitment strategy to draw talent. However, the key to recruiting on social media is to cut through the noise and find the right people.
This workshop shows how to leverage the top social media platforms (LinkedIn and Facebook) to find and attract top talent.
Objectives:
- Learn how to find qualified candidates
- Build compelling company profile, articles and posts that attract talent
- Post job openings on LinkedIn and Facebook
- Spend more time on people and less on technology
W08: Employer branding on social media
The goal of Employer Branding is to attract high-quality candidates and position your company as their employer of choice. One of the most important and commonly used channels for promoting Employer Brand is social media.
With over 800,000 Facebook accounts and an internet penetration of 60%, it makes sense for Mauritian businesses to have a strong online presence. But is your company active on social media? Does the content you share accurately reflect your organization brand?
This workshop aims to help employers optimize their presence on LinkedIn, Facebook and Instagram, so they can attract talent, build credibility, and promote their business.
Objectives:
- Understand employer branding
- Differentiate between LinkedIn, Facebook and Instagram
- Learn how to build an effective and consistent company brand
- Recognize the opportunities for employer branding on each platform
- Create content that amplifies your brand
- Drive engagement through best practices
W09: Interview skills for managers
Experienced hiring managers probably know how to build rapport with candidates and discern candidate potential. But, more complex interviewing techniques like combating biases, using structured interviews and avoiding cliché questions don’t always come with hiring experience. This workshop is ideal for managers with limited experience in recruitment; it develops skills and confidence in interviewing new entrants, to produce an accurate assessment, as well as understand the whole selection process.
Objectives:
- Mapping of your current in-house process
- Analysis of the job description
- List the desirable and essential
- Sourcing via digital and traditional means
- Screening available candidates (CV & phone)
- Shortlisting qualified candidates
- Measuring suitability for role using aptitude tests
- Preparing and running face-to-face interviews
- STAR approach interview tips (competency-based)
- Debrief post interviews
- Decision-matrix for fairness in selection
- Compensation and benefits negotiation
- Offer letter and acceptance
W10: Improving your chances to win the job
Compared to same time last year, job opportunities are quite scarce in 2021. Moreover, there is a higher demand for jobs, with qualified and experienced job seekers on the market following company restructures. Competition has never been stronger than it is today.
This workshop not only focuses on how to prepare yourself for interviews (an eye-catching CV, compelling cover letter, and interview tips), but will also help you identify your key competencies (through a career assessment) and find the most suitable job for you.
Objectives:
- Identify the ideal job that matches your personality
- Stand out from the crowd with an eye-catching CV
- Write compelling cover letter to complement your CV
- Make a positive impact during interviews
- Increase your chances to land the job
W11: Freelancing and entrepreneurship made easy
Becoming an entrepreneur might seem scary and risky. However, to some, this unpredictable adventure seems like the perfect path that their life should take. This is especially true in the context of the COVID-19 situation, where job offers are scarce, but business opportunities are available to those with innovative ideas and solutions.
Whether you wish to become a freelancer or entrepreneur, only you can decide the life that is right for you. With the uncertainty also comes tremendous freedom, accountability, and financial reward.
This workshop is designed to provide you with the ability in recognizing business opportunities, commercializing a concept, managing resources, and initiating a business venture. It also includes instruction in disciplines such as administration, management, finance, and sales and marketing,
Objectives:
- Recognize the risks associated with freelancing and entrepreneurship
- Mitigate the risks of failure by assessing your business idea
- Structure your ideas by developing a business plan
- Identify the business opportunities in the COVID-19 situation
W01: AML/CFT - A high-level workshop
The Government of Mauritius strengthened its framework against money laundering and the financing of terrorism by passing the Anti-Money Laundering and Combatting the Financing of Terrorism (Miscellaneous Provisions) Act 2020, which amended 19 existing pieces of legislation.
As part of the legal obligation of financial institutions to provide ongoing training to their directors, officers and employees concerning the matter, stay up-to-date and in good standing with our AML/CFT – A high-level workshop. The workshop aims to provide to the participants:
- A general overview of the AML/CFT legislative and regulatory requirements
- Guidance in the identification of money laundering and terrorist financing risks
- Management of these risks pertaining to money laundering and terrorist financing.
W02: Reinforcing your AML/CFT framework
Directors and officers of Financial Institutions require a firm understanding of what goes into detecting, preventing, and reporting money laundering and financial crimes. This 6-hour workshop has been developed for those professionals so they are adequately trained to perform their obligation in respect of the AML/CFT requirements.
Objectives:
- Understand the AML/CFT legislative and regulatory requirement
- Learn how to identify money laundering and terrorist financing risks
- Manage risks pertaining to money laundering and terrorist financing
- Avoid failing on your legal obligations
- Draw an action plan to reinforce your AML/CFT framework
W03: Absenteism
Also referred to as a “bottom-line killer”, absenteeism impacts the availability of the workforce and the profitability of organizations.
Based on the Six Sigma methodology, identify the causes behind absenteeism in your organization, and propose solutions (incl. effective absenteeism policies).
W04: Turnover
Turnover refers to the number of workers who leave the organization. A high turnover rate means that many of your employees – more than what’s expected in your line of business – have quit the organization over a certain period of time.
Based on the Six Sigma methodology, identify the causes behind turnover in your organization, and propose solutions.
W05: Employee Engagement
Engaged employees are more actively involved in their work, pay attention and effectively tackle challenges to reach their goals. Also, they are resilient, find their work meaningful, work longer hours and are more immune to stress.
Based on the Lean and Six Sigma methodologies, identify the key drivers of engagement in your organization, and propose solutions to consolidate them.
W06: Employee Experience
The employee experience is what happens when an employee interacts with your organization. It starts with how they first find and apply for a job at your company and ends with how they leave and includes everything in between.
Learn why employee experience matters, and gain some useful tips to improve the employee experience in your organization.
W07: Interview Skills
Experienced hiring managers probably know how to build rapport with candidates and discern candidate potential. But, more complex interviewing techniques like combating biases, using structured interviews and avoiding cliché questions don’t always come with hiring experience. This course develops skills and confidence in interviewing new entrants, to
produce an accurate assessment, as well as understanding the whole selection process.
W08: Millennials in the Workplace
As millennials continue to join the workforce in droves, companies must be ready to work with these young people, whose values differ greatly from their generational predecessors.
Our course aims to help people managers and business leaders better understand this paradigm shift and be prepared for the change.
W09: Changes in employment law in 2020
This workshop aims to update HR professionals and managers on important changes to employment matters brought the COVID-19 (Miscellaneous Provisions) Act 2020 and the Finance (Miscellaneous Provisions) Act 2020.
W10: HR Forums - Digital Transformation in HR
In an age where technological disruption is the norm, HR Leaders need to adopt a strategic role in the transformation of their organization. Much like every other part of the organization, the digital transformation of HR is essential.
HR digital transformation is a hot topic for many HR professionals, as it has the potential and ability to transform HR. But while it’s one thing to talk about digital HR transformation, it’s an entirely different thing to do it.
Our forthcoming HR Forum will address the subject of Digital Transformation (DX); what it means or entails, and the challenges businesses face in enabling this transformation. We will dive deeper into the phenomenon of HR digital transformation: what is it, why is it necessary and how do you go about it?
Objectives
- Understand what digital transformation is, and why it matters
- Situate the role of HR in business-wide digital transformation
- Identify the factors necessary for a successful HR digital transformation